For community hospitals, it’s a sign of the need for a different approach to patient financial communication and payment — one that meets patients where they are and protects their dignity while avoiding undue stress on the organization’s bottom line.
Patients are looking for a quick, seamless and simple payment experience from their medical providers.Here are four trends to follow that are impacting the patient payment experience today.
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The American Hospital Association reports that since 2000, hospitals of all types have provided about $745 billion in uncompensated patient care. The goal is to get healthcare providers out of the banking business and shift the financial relationship to third-party financial service providers who take over the payment process for all.
Patients deserve high-quality care and better outcomes, as well as equitable, consistent and transparent billing experiences. So how do we get there?
Through, Decision Path, Cardinal Health is offering cost and indication comparisons for oncology treatments, all within the EHR, for point-of-care use and help patients avoid financial toxicity.
Employing a patient-centric approach to the patient financial experience is essential to efficient, cost-effective, timely healthcare under any situation, and the Covid-19 pandemic has only reinforced this need.
By reducing administrative burden and redesigning workflows around human needs, it creates space for what matters most: connection between clinicians and patients.